Pieology Pizzeria Fig Garden, Fresno, CA

It's been more than three weeks since I made this post, they never listened to me about it, they never gave me my refund for the bad pizzas they gave me.
I went to the location and the woman said she had to talk to the manager so they could give me my refund.
They never called me and my refund never arrived.
And here below she left the two pizzas that they gave me in bad condition so that you can see that I do have proof. Hello, I wanted to report what my experience had been buying pizzas here at this location.
First of all, it was poor service.
I told the woman to put extra cheese on top and she hardly did anything, and the worst thing about this was that at the same time After they delivered the pizzas to me, they gave them burnt and all dirty.

Owner response

I ordered a thin crust pizza, but when it came out, I pointed it out to the general manager that this was a thick crust.
He proceeded to explain to me that the dough was only rising at the edges.
I took it home and realized that it definitely was not thin crustI called the store and explained that they had definitely given me the wrong crust.
The manager first offers me a replacement on my next visit, but then speaks to the general manager and tells me that since the crust came this way, there was nothing they could do.
Very poor customer service.
Especially to someone who’s been such a loyal customer.

Owner response

Not sure what was going on in this restaurant today.
The dining room floor needed to be swept.
The bathroom seriously needed to be cleaned.
Three of the four lemonade and infusion drink containers were completely empty.
The classic lemonade was only half full and just looked sad.
The person making the pizza was very stingy with the toppings especially the cheese.
The veggies are diced so small it was hard to tell the difference between onions, mushrooms, and green peppers.
There were only two people in the dining room during lunch on a Tuesday.
I guess I know why now.

Owner response