Vietnamese restaurant, Pho restaurant, Restaurant
I used to love this place when it was Saigon Restaurant.I came back today hoping to eat some delicious Bahn mi sandwiches, which showed it was available on the online menu.It was not btw.So I got duck congee instead, but the duck was flavorless and rubbery.And so boiling hot it was not edible for too long.The portion size is extremely too much.I could have fed 2-3 people off my bowl.I ordered a Thai iced tea togo but it was hot with very little ice and was very syrupy tasting.If only they had added an appropriate amount of ice and stirred it up.It might have been good.I used to come here every time I came to Indy but unfortunately now I will have to pass.Very disappointing after so many years of good service.Bummed 😓
Owner response
Dear Mike, Thank you for taking the time to share your recent experience with us.We deeply apologize for the disappointment you faced during your visit.We understand the frustration when menu items are not available as expected and when the quality of the dishes falls short of our usual standards. Your feedback regarding the flavor and texture of the duck congee, as well as the portion size, has been noted, and we will address these concerns with our culinary team to ensure consistency and quality in our offerings. Additionally, we are sorry to hear about your dissatisfaction with the Thai iced tea.We appreciate your suggestion regarding the ice and syrup ratio and will make sure to improve this aspect of our beverage preparation. We truly value your loyalty over the years, and we regret that your recent experience did not meet your expectations.Please know that your feedback is invaluable to us as we strive to continuously enhance our offerings and service. We sincerely hope for the opportunity to regain your trust and welcome you back for a more enjoyable dining experience in the future. Warm regards, Pho Saigon Team
It was my first time, and it was a great experience.The appetizer platter had so many options with four different dipping sauces.The best crab rangoon I've had in awhile.The Pho bowls were huge and very filling.Very quick service if you are in a hurry for lunch.
My family and I recently dined at this Vietnamese gem, and it was an absolute delight from start to finish.We all indulged in various dishes, from the extra-large bowls of pho, which were steaming with flavorful broth and generously portioned noodles, to the aromatic hu tiêu, which left us craving for more.Even my nephew, who opted for the pad Thai Togo, couldn't stop raving about its perfect blend of flavors.The atmosphere was cozy, and the service was impeccable, making our dining experience truly memorable.Kudos to the chefs and staff for delivering such authentic and delicious Vietnamese cuisine.Five stars all the way! We'll definitely be returning for more culinary adventures.Highly recommended!
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