Restaurant
I ordered the jerk chicken with rice and peas.The jerk chicken was seasoned well and very tender.The rice and cabbage were good too.You gotta get that jerk sauce for the chicken.The sauce will have your 👃 leaking.It’s hot 🥵 😂.I definitely would recommend this place to friends and family.
Owner response
Hello Fresh, Thank you for your great review! Please stop by again - Jay, Owner
We decided to try Peppas on Monday.When we arrived we noticed a cash only sign so we decided to try to order and run to the bank that was the first issue as the lady became very abrasive when we asked for a total and she said it was $81 for 4 plates.She wouldn’t fix the food while we’re gone so we came back and ordered 5 plates and it was $83 so I don’t think she ever really put anything into the register.When we got back inside the second time a different lady took the order so we assumed we would receive better customer service but she had an attitude as well.The lady fixing the food was nice.I ordered a plate with Mac and cheese & veggies and made sure to ask before I paid and she didn’t charge extra.When the lady went to make the plate she first tried to have the lady put the veggies with the pasta but I corrected her and she started screaming about it was extra.After receiving horrible customer service twice in one night we had decided not to go back.However that wasn’t the end of the issues.Shortly after eating the food my mother had a severe allergic reaction to something in the food that resulted in us having to take her to the emergency room.I’m not sure what there putting in the food but she had ate what she ordered before from other places and never had a reaction. Be careful where you choose to eat from.
Owner response
Hello Sarah, I’m sorry to hear about the experience you had at my restaurant.Please send us an email at hr@peppasjerk.info so we can discuss further how we can make this up to you.Looking forward to speaking with you. -Jay, Owner.
I ordered the small jerk chicken plate with peas & rice and cabbage.The food was delicious but the customer service was lacking.I wasn't acknowledged when I entered.The woman who fixed my order should not be working with customers. She should be assisting in a different capacity. Placed my food in a bag and put it on the counter. No thank you or anything.I will not recommend or patronize this establishment based on my experience.
Owner response
Hello Courtney, Thank you so much for your review! I am sorry to hear that you were not met with the highest level of customer service while at our restaurant.We appreciate you as a customer and I would be happy to assist with making your next visit 100x better, please email me more details about your experience to hr@peppasjerk.info.Looking forward to speaking with you -Jay, Owner.
Chicken restaurant
14202 Rockaway Blvd, Ozone Park, NY 11436, United States