Pegasus Restaurant

To start, the food was fantastic! Now, let’s move on to the service and atmosphere.
When we arrived, it took a few minutes for anyone to acknowledge us, even though there were several staff members around.
It wasn't a huge issue at first, given that the place was a bit busy, but it did start to feel more significant as the night went on. The older woman who eventually greeted us and took us to our table was friendly and seemed to genuinely care.
Once seated, we quickly realized we didn’t quite fit in with the usual crowd.
The regulars were decked out in designer clothes, loud, and boisterous, but I figured that didn't matter—money is money, right? They should be happy to serve us.
Unfortunately, our server didn’t seem to think so. When our server, Sierra, came over, she seemed annoyed that we were in her section.
She barely had any other tables, just two I think, but they were clearly regulars.
Maybe because we weren't dressed to impress—just flannel shirts and hiking pants—we felt she treated us as if we were below her. We ordered an appetizer and a couple of drinks, and when Sierra brought them, it felt like we were inconveniencing her.
As we finished our drinks, we also ran out of water.
Luckily, another staff member came by with a water pitcher, refilling our glasses—unlike our server, who seemed unbothered by our diminishing beverages. When our meals arrived, they looked and smelled amazing, and we were excited to dig in.
My wife had Chicken Marsala with Green Beans, and I had Veal Parmesan with Spaghetti and Meat Sauce.
Again, the food was incredible, but the service was just terrible.
Sierra was nowhere to be found until it was clear we were done eating and ready to leave.
It was almost as if she was waiting for us to vacate her section. I asked if we could get a dessert menu, and she replied, "I can just tell you what we have." She gave us a quick rundown, then brought us our check without much more interaction.
It felt like she was in a hurry to get rid of us.
Normally my wife and I are generous tippers, in this case my wife left 2 cents.
She also gave her “2 cents” about the service on the back of the receipt. I've always believed that every customer should be treated with respect, regardless of appearance or how much they spend.
But in this case, we felt completely looked down upon.
I've been to high-end places looking like a bum and received far better service.
As another reviewer wrote, "If you're not a regular at the Pegasus Restaurant, you might as well not bother." I couldn't agree more.

Oh man, it’s been too long since I visited Pegasus! My wife and I visited last night for Valentine’s Day and both asked, “Why haven’t we been here in years!?” Amazing Greek food, steaks, and great wine choices - with a very friendly staff that makes sure you want for nothing.
I suspect Pegasus relies on word of mouth- the place was hopping - but Richmonders need to know this little unassuming place is a treasure.

Very impressed by this little gem.
Food was awesome.
Great atmosphere.
Can't wait to take hubby there.