Papa Murphy's | Take 'N' Bake Pizza

I’d be embarrassed to call this a pizza.
Our large pizza was 50 percent crust!!! Literally half the pizza was the crust, and they completely skimped out on the actual toppings.
My first and last time here.

Owner response

The pepperoni pizza we received only had 9 pieces of pepperoni - limited cheese and was made very sloppy .We used to go here for years and the quality was excellent .
We were so disappointed.
I called three times and left a message no one returned my call .
I finally got George on the phone today who is the owner .
He was extremely rude and unapologetic.
He wanted to give me $3.00 off my next pizza and took no responsibility for quality control of his product .
I wouldn’t waste your time supporting papa Murphys on College Ave anymore - the quality was very poor and the service was terrible.

Owner response

Ordered a mushroom pizza end of the day.
When I picked it up it looked black.
Thought it might be black olives.
Question the manager.
He said it was mushroom.
Got it home it was disgusting.
It was covered a half an inch thick.
Obviously dumped the bottom of his mushroom container.
I picked it off and sliced some fresh ones and cooked it.
Called the manager did not pickup.
End of day.
Next day I called and reported the problem.
He told me mushrooms turn black when you slice them and would turn white when you heat it.
Crazy.
I told him it was disgusting and I have sliced mushrooms and that is not true.
It would have been better if he had said they were out.
He became abusive and adversarial over a twenty dollar pizza.
I said I wanted another another pizza sometime he laughed and hung up.
Really was terrible customer service.
And a crappie little hole in the wall.
The Papa Murphy’s in Sebastopol is great.
Super staff and clean and fresh ingredients.
I’ll never go there again.

Owner response