Pizza restaurant
Papa John's Pizza, located in Rutgers Plaza, serves up classic comfort food on a budget. While their casual atmosphere invites diners to enjoy a quick lunch or dinner, the service has drawn mixed reactions. Some patrons rave about the quick no-contact delivery options, while others voice concerns over order accuracy and taste. Although it’s wheelchair accessible and offers a free parking lot, recent reviews suggest improvements are needed for a satisfying experience. For reliable pizza, exploring other local options may be wise.
Food & drink
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Pizza
By owner
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They were rude gave me the worst tasting pizza ever barely any sauce on it and the wings were tiny this is a horrible location do not ever order from here wish I could give 0/5 look how flat and nasty this look never order from here
First this place closed 30 minutes early when I tried ordering last time so I took my business and money elsewhere, and now they just pretended to give me the receipt several minutes after making me wait, giving off like my order was ready fast when it really wasn't so I tipped and I greatly regret it cause they literally kept me waiting here for more than 10 minutes following that when they don’t even have any other customers.It takes 7 min to actually heat up a premade pizza, this is ridiculous.I was only even tipping to say thank you cause they made it out like they went of their way to make sure I got it shortly after I got there but if I’m spending my time and gas picking it up and then they keep me waiting for a while on top of that after it’s supposed to be ready they definitely didn’t deserve a tip.I regret tipping, never am here again and can’t wait to move away so I can move closer to a papa John’s that actual closes on time and gives the order when it’s ready.
The kid working the register did not pay one bit of a attention to what I was saying or what I wanted on my pizza or what type of pizza it was.It was supposed to be the epic garlic stuffed pizza and it wasn't at all not only that he added toppings I didn't want nor did I say.I go to call them back and the manager wants to be rude to my fiance then when I got on the phone with him he wanted to get snappy with me.It's not my fault your employees don't pay attention to your customers instead they rather play around and watch the big TV they have on the wall.None of them have any experience with customers or anything whatsoever.Definitely not what I ordered and it was cold.
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