Papa Gino's

Horrible, Horrible Worst food ever. I order a chicken and broccoli alfredo pasta . The pasta was over cooked and I only see 3 pieces of broccoli and 2 little pieces of chicken. I call them and all he says was that he didn't cook that food is the people in the kitchen. El peor servicio, es horrible no le recomiendo este Papa Gino's a nadie , cosinan la comida de mala manera .
Ordene una pasta y parecia harina de lo mal cosinada que estaba..

I have not had Papa Gino's pizza in years.
I took a trip to Boston and decided to go for lunch.
They did not disappoint me.
The staff was pleasant,, the restaurant was clean and the pizza was hot and delicious.
They also posted their A rating on the front door from the Board of Health.
😋🙂

Saturday August 12 2023 Been going to this location since I moved to Boston for over, 15 something years.
Never had any issues until recently months.
Didn’t say anything about poor quality of service in my history my life.
The lady working at the register in Dorchester location has an undeveloped destitute mindset.
So unbelievable how many orders that thing of a human mistakenly made wrong.
I’m not the one that complains but something has to be done.
Specifically told her I wanted an extra large cheese in size ( diameter ) this piece of submerge gonna charge me $18.84 plus tax for a regular large cheese which said $16.80 plus tax.
Mind you it’s not about the price, it’s about her not knowing simple addition.
Order something else which was around $31, but wasn’t what I ordered.
Mind you again i stopped calling that location because of recent history of excessive mistakes over the phone with ORDERS.
Show up in person, it’s unbelievable WORST!!! Overcharged me and instead of Accommodating me she thought it was in her best interest to raise her tone.
It’s all good with me I’ll find another location but significant changes needed at marcy Boulevard location.
Just want to note that the cooks was two African American young men and lady that did an an amazing job cooking the food to note and assisted me.
Those three definitely get a great recommendation for me.
Making sure I call headquarters Monday.