Panera Bread

so disgusting.
they drenched my sandwich so badly it wasn’t edible and soaked through the bag.

Overall customer service was subpar compared to other locations, including IL, and compared to what Panera used to be.
I was ignored for the second time now by the front counter cashier.
This time, it was by an older lady, unlike before when it was a younger girl.
The first time, the girl waited until I started to walk out to acknowledge me.
This time around the old woman decided to go about her business acting like she had zero awareness to her as I stood there in front of the register.
It took another lady to come around from the back and actually greet me for the old lady to care about the customer service aspect of her job.
To top it off she was curt in her demeanor, when telling me to check for orange juice in the cooler to make sure they have any upon ordering.
The whole interaction was in an apparent contempt-like, forced, disingenuous "nice" attitude. The order was the Cinascramble sausage egg breakfast sandwich.
The cinnamon bun was slightly burnt and falling apart, so essentially the sandwich didn't have a top bread piece. Again, back to the attitudes and mentality of these people, I dealt with literally some twisted mischaracterization attempt of me as I pick up my food when called.
I dropped off my pager and grabbed my plate saying thank you to the associates, just to be ignored.
With that, the heavy set, white woman asked the other male associate if he knew the order belonged to me in some weird, suspicious manner.
She asked him twice as I was walking away purposely to be heard while being underhandedly downtrodden.
I was the only order up and it was not busy.
I went back up and told her I heard her, it WAS my order, and I don't appreciate the apparently purposeful mischaracterization attempt of me acting as if I'm stealing someone else's meal.
How weird is that for someone to do! Of course, she acted like she had no idea what she just said or what I was talking about.
That's how it works right?! It's just more of the same with what goes on with hiring practices now, with identity politics being so prevalent that people are now prejudiced thinking their self-righteous, and straight up entitlement.
To top it off I even dealt with some good ole-Kenosha style virtue signaling by an older man calling me a derogatory expletive cause I confronted the heavy set white girl that tried to play essentially emasculating, mischaracterizing, racial identity politics as I'm simply getting my food. Terrible environment and apparently too much self-absorption without enough true grit.
Also some dirty tables too.
I've seen the plate return area completely stacked and gross in the previous visit mentioned as well.
Guess we need another pandemic to care, right? No thanks to this particular Panera.

Came through the drive through to order a tuna salad sandwich with ciabatta bread and asked for two pickles.
When my food was handed to me I noticed I didn’t have the pickles.
Went back through the drive to get them, when they were give to me the pickles had food on them and when I bit into my sandwich it was so hard and it hurt my jaw.
Went in the lobby area to get my money refunded.
I will never visit this Panera ever again in my life this was very unacceptable and made me upset and because I love Panera I just hate that this location gave me a very bad experience