Outback Steakhouse

Steak is the best in town.
We love the food.
Staff is friendly and nice.
Only MATTER was tables and seats.
They are not fit for a steak house like this.
All the time, my legs are bended and hip was hurt badly from the position.

Owner response

Today we ordered dinner to go for my husband’s birthday.
We have eaten at the Clairemont location many times over the years and have had many good experiences in house and to go.
Today was the most disappointing.
I had the 9 ounce Filet - medium.
It was almost raw - outside seared like tuna at a Japanese restaurant (I took photos).
With my steak, I ordered a loaded baked potato and the Wedge salad (which they actually charge extra for).
The Wedge was not like in the past - again I took photos.
There were literally 2 bits of bacon which were inedible (hard tack?!) and a few specks of blue cheese, 2 slivers of onion and some over ripe grape tomatoes not even halved but scrimpy as they were cut into slivers (someone has a sharp knife).
My husband ordered the Bloomin’ chicken which he said was ok, however, the sweet potato that was served with it was teensy - and he had ordered extra fixings for it that he could not use because it was so small (and he loves sweet potatoes).
We realize these are “first world” problems However, it was an expensive meal and we feel ripped off! Even after sending all of this to corporate - after a full week - no response and no remedy! Still - NO RESPONSE from outback although we did follow through - at their request - and fill Out another complaint on their corporate website. Apparently, not only does the Clairemont Franchisee not care - but the company itself seems to not give a damn about its customers! UPDATE!!!!!!!!!!!!!! I met with the manager (Paul Bauman) of this location today - after digital communications - and he gave us a re-do at his restaurant! He was responsive and understanding! Good on you mate!

Owner response

Perfect food, perfect waiter perfect atmosphere 👌 I had a very nice time taking my grandson to lunch at outbreak steak house! Definitely returning! My steak was cooked exactly the way I love it!

Owner response