Restaurant, Takeout restaurant, Pasta shop, Salad shop, Soup restaurant
At Noodles and Company on Erwin Rd in Durham, diners can enjoy a variety of comforting dishes ranging from pasta to salads, all served in a casual and trendy atmosphere. With a focus on quick service, this eatery is perfect for lunch or dinner, solo or with family. While reviews commend the tasty, flavorful Korean noodles and efficient kitchen, some patrons noted inconsistencies in order accuracy and customer service. Outdoor seating is available, and the restaurant is wheelchair accessible, making it a welcoming space for everyone. Plus, there's free parking nearby to make your visit even easier.
Food & drink
Vibe
By owner
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Food came out very quickly. Ordered an entre, side, and drink and they tried to charge us all separately since we didn’t say the word “combo”.I tried to explain that we wanted the combo before swiping my card and they said that the order already went through.It wasn’t until I said I’d just leave that they figured out how to make the change. They were out of steak so I had to get meatballs. They have a coke remix machine and had all flavors available.
Owner response
Hi Donald, thank you for your feedback on our pricing.We are so sorry you did not receive the value you expected when dining with us and have passed this on to our Team for consideration.If you have any additional suggestions on how we can meet your value expectations, please reach out to us here: https://noodles-web.app.link/e/Zb9NVoWwrpb
Tasty food and it came out quick.I just wish the CSR working at the counter would be more friendly and polite.I wasn’t greeted nor was I thanked which is not a huge deal but it certainly helps you retain customers.I came here on Thursday for lunch.
Somehow managed to get my order wrong both times I have ordered through DoorDash.I was unpleasantly surprised at how small their sizes have been for the price of food.The salad costs $15 and maybe enough for a 5 year old’s dinner.
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