Seafood restaurant, Chicken restaurant, Chicken wings restaurant, Fish & chips restaurant, Fried chicken takeaway
Swing by Mr. Snapper Fish Chicken and Shrimp on Dunn Ave for a delightful seafood experience that’s as comforting as it is casual. With a menu boasting crispy fried chicken, tender catfish, and zesty shrimp, this family-friendly spot serves up hearty portions without breaking the bank. Diners rave about their efficient drive-thru service and vibrant atmosphere, ideal for lunch or dinner. While occasional seasoning inconsistencies have been noted, most guests leave satisfied. Accessibility features make it easy for everyone to enjoy a warm, satisfying meal!
Food & drink
Vibe
By owner
Street View
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We eat here often. The customer service is always good in the drive thru. Tonight Fabio was very friendly! Food is always hot and good. Wait is pretty decent. The food is consistently good and prices are affordable.Pictured: Chicken rice bowl and 2 piece catfish meal
Owner response
Lele, thank you for leaving a review.We are happy you enjoyed your visit!
This is usually our go to for wings but yesterday the wings were so small and fried very hard.Would have returned them but time and distance didn't permit.Three stars because they are typically good.
Owner response
Dear Donna Craig, We apologize for the inconvenience you experienced with our wings.We strive to provide our customers with the best quality food, and we are sorry that the wings did not meet your expectations on this occasion.We appreciate your feedback and will make sure to address this issue with our kitchen staff.Thank you for your continued support, and we hope to serve you better in the future.
At Mr.Snapper Fish & Chicken, it's important for customers to be informed that a service fee is applied to debit card transactions, a detail not expressly communicated during drive-through purchases.Upon contacting the restaurant and engaging with the manager, I discovered that this fee was the reason for the additional charge on my receipt.Regrettably, the manager appeared displeased when questioned about this.Notably, a meal initially priced at $12.99 would total $14.46 when paid for via debit.Had I been informed of this fee beforehand, I would have considered alternative payment methods or possibly chosen another dining option, such as Captain D’s.Clarity regarding additional charges is fundamental to fostering a positive customer experience.
Owner response
Thank you for bringing this to our attention.We apologize for any confusion regarding the service fee on debit card transactions.We do have a sign at the start of our drive-through to inform customers, but we understand that it may not always be noticed.We appreciate your feedback as it helps us improve our communication and customer experience.Rest assured, we will take steps to ensure that our payment policies are more clearly communicated in the future.Your satisfaction is important to us, and we hope to have the opportunity to serve you again, ensuring a better experience next time
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