Fast food restaurant, Hamburger restaurant, Sandwich shop
Food & drink
Vibe
Comfort food
Chicken fingers
Burger
French fries
Street View
Menu 1
Menu 2
Menu 3
We recently visited Miami Grill, which has the added flair of being part-owned by Pitbull, adding to the vibrant Miami vibe.We ordered two cheese steaks with the mozzarella sticks meal, which comes with a drink.After reviewing our receipt I realized were charged for a whole sub but on received half like we ordered. The soda machine was out of root beer, ginger ale, and lemonade—total bummer since those are the only sodas I like.When we arrived, the employees were on their phones but jumped into action once we placed our order.The interior of the restaurant was modern, with a sleek design and bright, welcoming colors, and we were the only guests. We weren’t sure if we were supposed to clear our own tables since the trash cans were all the way on the other side of the restaurant.On a positive note, the bathrooms were clean, which was a relief.
Owner response
Valerie, We are sorry that your latest visit did not meet your expectations. We strive for 100% guest satisfaction, and we thank you for giving us feedback.We can only fix what we are made aware of by valued customers like you. If you wish to discuss this matter further, please email our customer service team via our website at www.mymiamigrill.com/contact-us/ with your contact information so we can reach you directly. Thank you again, Miami Grill Operations Team
This place never disappoints us.The food is delicious and service is fast.The bathrooms and restaurant are always clean which is great that they maintain the place clean.My bf and I always come to this location but something we have noticed and hopefully management sees it is that the soda fountain is very water down, the sodas taste like water.All the times we’ve come here, the sodas don’t taste good.I’m not sure if it’s the mix or doesn’t have enough flavor but we’ve tried all flavors and they taste like water. Overall, this place is great.Fast service and food is delicious.
Owner response
Lina, We thank you for your positive feedback! We are happy to hear you had such a wonderful experience! We appreciate your kind words and look forward to your visits to come. Sincerely, Miami Grill Operations Team 😊
What we ordered vs what we got. Not many words necessary, no lettuce, tomato, onions nada, nothing on either order.And the delivery person left the food on the floor despite a request in the delivery details to not do that and to "please" leave it on the table ( the red table with 2 empty chairs they have to pass by to get to the door). And the delivery menu prices are higher and there is a service fee. Disappointing
Owner response
Nibbless Exhibit, We are sorry that your latest visit did not meet your expectations. We strive for 100% guest satisfaction. Our Operations Team would love the opportunity to hear from you so we can make things right. Kindly provide us with your contact info via our website at www.mymiamigrill.com/contact-us/ or call our guest service line at (954) 691-2298. Thank you, Miami Grill Operations Team
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