McDonald's

I ordered a large hot mocha, and was told that they had no chocolate.
They said that they can only offer ice coffee or a frappe, so I ordered a vanilla iced coffee large I pulled up to the first window.
No one was there I pulled up to the second window, and I can see the female making the coffee and it was almost half of a cup full of vanilla creamer then she added coffee.
When she gave it to me, there’s hardly any coffee in this thing.
I asked her for more coffee and she said that was going to cost more.
Look how white my coffee is! It looks like I’m drinking just creamer!!!! this is not the first time this is happened.
This is happened many times.

The wait time for the walk just to order was 15 mins the restaurant was dirty food crums on every table napkins on the floor and seats, bathroom was a disaster employees just did not want to help you.
Just not a good McDonald's Edit as of 3/20/24 they will not let you order at the counter.
They tell you that you can order from the app or the automated kiosk only, and will not entertain the counter option, I don't know about you but I don't work there nor do I get the employee discount for doing half the work, will not be going back to this Mc Donalds very poorly ran

I had a frustrating experience at this McDonald's location.
I placed a mobile order at 10:30 PM, well before the stated closing time of 11:59 PM.
Upon arrival, the drive-thru was apparently open with no obstructions, but my attempt to communicate through the speaker received no response.
I proceeded to the window where an employee visibly rolled her eyes at me and, after informing her about my mobile order, she simply chuckled and walked away without any further assistance.
Additionally, my order was never refunded.
This lack of professionalism and customer service is not just disappointing, but warrants a negative review despite my usual reluctance to leave one.