McDonald's

This location is currently closed.
However, when it was in business, it was terrible.
My order was always wrong and cold, staff were nasty and the facility was not clean.
The location on Tuckahoe is way better! If they are remodeling, I pray they get new employees as well!

This McDonald’s takes way too long to provide their service regardless of what time of day it is as of late. Not only that but this morning at 3:08 AM, I was denied service through the drive-thru because their “system was down”.
I drove around to find several cars lined up receiving food and to find people receiving service as they walked up to their service window. Therefore, I drove back around to be now told, “We’re closed.
We close at 3.” I said, “You’re typically opened 24 hours, I’ve been served several different times at this location for years.” She rudely exclaimed, “These people were already in the system.
We close at 3AM to clean up and reopen at 4AM.” So which is it? Your system was down? Or you close at 3AM? Please make the hours more clear online and in person and train your staff on how to better speak to people. This gave me flashbacks to weeks ago when I placed an order late night with Uber Eats at this location and waited over an hour to finally be called by the courier to let me know that they were told that they are not serving any food at that time.
Why not cancel the order on McDonald’s end or give the customer a courtesy call? It was strange.
And as a person who works late, upsetting. Between that and the homeless walking around begging car to car, I’ll be bringing my money elsewhere.

5:30am and the line is ridiculous they don’t take the orders through the intercom orders need to be placed at the window where you pick up the food.
I come this early to pick up my morning coffee spend over 20 minutes waiting to pick up 2 coffees.
Can’t even go inside because doors are close even though they say opens at 5:00am