Fast food restaurant, Hamburger restaurant, Restaurant
Conveniently located at 929 E Johnson St in Fond du Lac, McDonald's offers a quick and satisfying fast-food experience for any time of day. Known for its casual atmosphere, families and groups often enjoy meals from a diverse menu that includes beloved burgers, breakfast items, and great coffee. The drive-through and takeaway options cater to on-the-go diners, while wheelchair-accessible facilities ensure everyone feels welcome. Although feedback on service can vary, the food remains a consistent highlight, making it a budget-friendly spot for a quick bite.
Food & drink
Vibe
Comfort food
Street View
Menu 1
Ordered from the Kiosk but the receipt didn’t print so I had to tell the old cashier lady what order mine was.I then paid and went to fill up my drink.When I finished filling, I slipped and almost fell on something wet.During mid slip the same cashier lady who I presume is some type of manager, came from the corner and said angrily that I need to pay then disappeared.I was confuse as I just almost fell.After cleaning up the spill from my drink from the slipping, I was about to walk to my seat however the lady continued on from behind the counter demanding about how I need to pay for my order.I looked at her in the face which was all twisted and furious.The order she wanted me to pay for was $10 while I only had gotten the $5 meal deal.I remember saying “What do you mean pay for my order? I literally just paid for my order and you had just given me back the change” She goes on and which I think she’s trying to accuse that I or someone else is stealing.I had my receipt in hand and showed it to her which she snatched, looked at it and then set it beside her.She asked for my sisters receipt too, which too showed PAID on it.She gave me my receipt back still pissed.I walked to my table, embarrassed and confused.Mind you there were two different groups of people witnessing.I processed it as I eat and I’m actually pretty angry about this baffling situation.Tbh I wouldn’t had written a bad review if she had apologized.Definitely not professional at all! Also like to mention she gave attitude and told my little brother that he couldn’t order a happy meal before all of this.Anyways, to the old cashier lady with really short reddish brown hair: you need to work on your customer service.I get it, you probably had a long day.I worked at a customer service job before and I know what it’s like but still..making sure your guest have a pleasant time should always your priority.So fix your face and learn to speak gentler.If you were genuinely confused, there are other ways to go around it.Don’t ruin my appetite.The food was good tho lol.But I still wouldn’t wanna come to this location again.
Some days the service is amazing, however most times out of not something is wrong with my order.Never been the cook or the people making the food.It's always the register that makes my order wrong.It's always the drink.For instance today at 0829 had to switch drive through lanes to even get my order taken.I said large iced drink they said medium I corrected them.Well now I'm stuck here with a hot drink.Starting to really get red up with this location.
My favorite McDonald's! Service is great. Food is hot and fresh. Drive-thru moves well. Counter was staffed. Kiosks aren't too difficult to use. Not sure how to use a coupon, or if I earned points in the app.
Fast food restaurant
387 Fond du Lac Ave, Fond du Lac, WI 54935, United States
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Hamburger restaurant
718 W Johnson St, Fond du Lac, WI 54935, United States