Sandwich shop
Coffee lovers and sandwich enthusiasts alike will find their happy place at McAlister's Deli, situated in Westgate Marketplace, Oklahoma City. Known for its fantastic selection of teas and sippable delights, this casual eatery offers a cozy atmosphere perfect for solo diners or families. With an inviting menu featuring comforting soups, fresh salads, and hearty sandwiches, it’s a hit for lunch or dinner. Accessible and accommodating, McAlister's is praised for its friendly service, although a few guests have noted room for improvements in food quality. Enjoy dine-in or convenient curbside pickup!
Food & drink
Vibe
Sandwich
Club sandwich
By owner
Street View
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Picked up dinner for my wife and I on my way home from work.She wanted a fruit cup.When she opened it, she was disappointed and said it had mold.She said this is the 2nd time this has happened to her.The other food tastes great.I'm not sure if I'll be back, though, since they are selling moldy food.Can't be sure if their other food has issues or not as well.
Owner response
We are deeply sorry for the unpleasant experience your wife had with our fruit cup.And we are very disappointed to hear that this has happened more than once.We always want our guests to leave us feeling completely satisfied with the orders they receive, and we're so sorry we let you down.We value your feedback and will be taking steps to ensure that this does not happen again.We've passed your feedback on to the General Manager, Regional Director, and Chief Operations Officer for further review.We appreciate your continued business and for bringing this to our attention and giving us a chance to better ourselves.We would like the opportunity to make things right, whenever you have a moment, please send a screenshot of your review to guestrelations@thesaxtongroup.com, we look forward to hearing from you.
When one orders a bowl a soup, it isn’t unreasonable to expect the bowl is filled to the top.I did not get my monies worth considering how much soup is missing.
Owner response
We apologize for the disappointment you experienced with our soup portion! We strive to provide our customers with a satisfying dining experience, and we appreciate your feedback.We'd very much like to make this experience up to you.When you have a spare moment, please send a screenshot of your review to guestrelations@thesaxtongroup.com.Hope to connect soon.
I didn't catch the young lady's name there tonight, but I just want to give a shout-out to her for going above and beyond with her service tonight!! After my husband mentioned we were there celebrating our daughter's 14th birthday your amazing employee took it upon herself to decorate this plate and brought it to our table. Amazing service, and so sweet and friendly!!!
Owner response
Dear Katie, Greetings! We are thrilled to receive your positive review of your recent visit to McAlister's Deli.It was a joy to help create a memorable dining experience for your daughter's 14th birthday celebration. We appreciate you taking the time to acknowledge our employee's efforts.We strive to create a warm and friendly atmosphere for all our guests, and your kind words reinforce our commitment to delivering outstanding customer service. Thank you for choosing McAlister's Deli to celebrate this special occasion.We look forward to serving you and your family again soon! Warm regards, McAlister's Deli
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