Marco's Pizza

The last 3 times my order has been messed up this is ridiculous! Especially because we are a frequent customer! The first time I had ordered 3 pizzas cheese bread and brownies and when my husband went to pick up brownies were not given to him! The second time I specifically put light sauce on all pizzas and the pizza was extremely full of sauce squishing out from sides and top! Then today our build your own pepperoni magnifico was missing the pepperoni that pizza alone was 26$ to be missing a topping! And they didn’t give my husband the Mountain Dew that came with the special of two medium 1 topping pizzas, cheese bread and 2liter! I did call and the woman who answered was very professional and tried to resolve my issue but still leaving a bad review because this isn’t the first time it is now the THIRD and it’s a bit of an annoyance! Order number #224 date 02/16/2024 time 7:43 !

Owner response

I live across the street and ordered my pizza for delivery because I’m an old lady that can’t drive.
I called 2 hours after my pizza was ordered and they told me they had no drivers.
I told them I understand may I just get a refund I was still charged.
I wasn’t trying to be difficult I just have to eat a certain time with my medicine.
In the future just call customer and let them know they’re no drivers.
Instead of making people wait for hours.

Owner response

This is a disgusting unclean place to order your pizza at led alone eat inside at.
The workers who make the food have no hair nets or gloves when making the pizzas and adding toppings, this one lady went into her pants a scratched her behind and went back to making the dough it is disgusting, I almost threw up.
I’ve not seen one person wash their hands in the hour I was there.
The tables aren’t clean and are filthy.
If you want soda get bottled ones because the soda fountain only has carbonation no flavor and really upset my stomach I tried about 3 different flavors hoping for different results.
When pizza arrived it was extremely greasy and dripping in grease plus when I picked it up all the toppings slid right off.This place should be shut down there has got to be more than 5 health code violations! I waited for a pizza I ordered in person at 5 pm and it’s currently 6 and still waiting at a filthy table unsanitary unsafe and a mess.
Definitely need a refund for the pizza and drinks I paid for.
Got to be the worst place I ordered pizza at in years.
If you want good pizza you have better luck at papa johns or literally anywhere else.🤮🤮🤮

Owner response