Manhattan Diner

Absolutely disgusting food and reprehensible communication with the manager.
I ordered an omelette and French toast for delivery today Sunday 4/7 and every single thing was dangerously undercooked.
The French toast was so raw that it fell apart in my hands when I picked it up to look at it more closely.
It looked like cold, curdled eggs.
I’ve never seen French toast look like that.
It was clearly put in the batter for way too long, and then cooked for way too short of a time.
The eggs for the omelette were so undercooked that you could actually see the egg yolk in between the cold cheese and the outside of the omelette.
The cheese was still in its uncooked square form, it was unbelievable to see.
AND there were egg shells in the omelette that were visible! Even the hashbrowns were so undercooked that they were all completely white and translucent.
There was no sign of them on a frying pan at all. I called to talk to the manager to see if they could replace it, and he did not apologize, he did not offer for it to be replaced, he offered no solution whatsoever.
Insanely apathetic, cold human being.
He said that it was probably cold, because Uber took too long, even though the issue was not at all that the food was cold, it was completely undercooked.
In fact, the Uber delivery person arrived extremely quickly from the location, which is only eight blocks away from me.
He said they have their own delivery people, but that they do not deliver that.
All they had to do was have one of their delivery people ride eight blocks to remedy a disgusting order, and they completely refused.
I would highly recommend not eating here, this place is deplorable.

I can't tell enough about this place!Went there by pure luck,and it was the best thing that happened to us!The place was cozy and clean!American style as we wanted!Food was large and the quality was truly amazing!!Prices are the lowest we found in NY.Stuff was super friendly...I only feel sad we didn't have the time to visit it again!But you should! *try pasta with meatballs and cheesecake with strawberry!

My favourite place in the city when it comes to casually dining.
The staff is extremely friendly, the menu has a great selection which I still haven’t fully explored even after a year of frequent visits.
A have s number of absolute favourites though - Lumberjack for jetlag, pancakes with berries and chocolate chip for those lazy Sunday brunch and of course the Dallas BBQ Burger Deluxe if I am craving meat and a good burger.🍔 Price / Quality is the best in town, 10/10!