Fast food restaurant, Chicken restaurant, Takeout restaurant, Seafood restaurant
The nicest out of the two locations in VA Beach.The staff was super nice and the tables and bathroom were clean.Well stocked condiment station.
I walked in there was a lady standing at the register no greeting and by the time I reached the register she walked away & stayed gone until I eventually left.Another lady saw me & stared for a sec & went back to what she was doing.That was my 1st & last time in this location.
Owner response
Ahoy, Krystal Gardier.We are sorry to hear we fell short of providing you with excellent service.We always want you to have a great visit with us, but it seems like we really dropped the ball.We would like to hear more about this and turn your experience around.When you have a minute, please reach out to us at https://www.ljs-cares.com/.We hope we can provide a better experience next time.
You might be thinking "Come on, it's just Long John Silver's".Well....You're right, it is, but this is a great location that deserves a moment of my time to tell you about it. I've been to many of LJS locations over the years, and this one has been one of the best.The honestly have some great staff and that's a huge deal to me.Every time I go, theres this one, specific assistant manager that is working, and she is absolutely awesome.She provides service with a smile, keeps the service moving, and is always kind.On the rare occasion when I've ever seen anyone experience an issue with their order, and they notified the staff without making a scene, this location has made it right every single time. I've never had any issues with a single meal that I've gotten from this location.If you're in the mood for some quick food that is outside of the normal chicken, burgers, and fries, you should stop by this LJS location and get a bite to eat.
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