Krystal

Name: Krystal
Address: 9116 Baymeadows Rd, Jacksonville, Florida, 32256, US
Telephone: (904) 448-1061
Price range: $
Rating: 3.10

Fast food restaurant, Hamburger restaurant, Takeout restaurant

Location: 9116 Baymeadows Rd, Jacksonville, FL 32256, United States
Phone: (904) 448-1061
Price: $

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Vibe

Comfort food

Slider

Burger

French fries

Breakfast Sandwich

By owner

Street View

Menus and Prices

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Reviews

Baymeadows Road Store Ordered the pick five ( 3 chili cheese pups & 2 corn dogs).
Got home and found the the pups were on stale, day old white sandwich bread, instead of buns).
Even my dog wouldn’t eat them.
Called the store but they only have an automated message & do not answer.
Called the customer service line (very nice individuals) twice and still have not received a call from the franchise representative.

Owner response

We’re sorry you didn’t get a response when calling in.
We would encourage you to call back at +1 904-448-1061 during off-peak times (between 2-5pm).
We hope to get in contact soon!

Considering they didn't have anyone in line or waiting or anything else you would think that they would have done a better job than what they did.
All I ordered was three bacon krystals.
There was no rush didn't seem like they were doing anything in there but yet the burgers I got were cold and look like they shoved them in the boxes and it's a horrible display The meat looks undercooked really nasty display I will not be going back to this crystals I will not recommend it to anyone.
I understand why they have a three-star rating.
I'm not even going to eat these nasty burgers.

Owner response

We're very sorry your experience wasn't our best.
Please know that we take your feedback seriously and we will be checking in with the Jacksonville store.
If you'd like us to follow up with you, please reach out here: https://www.krystal.com/contact-us/.
Sorry again for the inconvenience.

Omg first and last time ordering from this place ! They litty served me raw meat ! EAWWW hard and still cold and plastic still stuck on the MEAT THIS IS NOT WHAT I ORDER am I a human or an animal my god !! DO NOT FEED YOUR KIDS THIS ! if I could give them a negative 5 star I would !

Owner response

We sincerely apologize that we let you down, Lola.
Please connect with us directly at https://www.krystal.com/contact-us/ so we can share this with the Jacksonville team and make things right.

Reservations