Fast food restaurant, Hamburger restaurant, Takeout restaurant
Only get Krystal once a year if that, whenever we get to travel south. Last few times service and food has been kind of subpar. This time was probably one if not my best experience with service and food. The cashiers were super friendly and helpful. Since my wife didn't grow up with Krystal, she had a thousand questions and rambled through what she wanted. The cashier was super patient and ended telling her the best way to order what she wanted, to get the best bang for the buck. Everything was cooked fresh and quick. Nothing was to soggy, they actually got my daughter's special order right..no mustard, onions, just plain Jane. That has been an issue in the past at other locations. Kudos to this location for making our trip to Orlando just a little better with great customer service and good food!
Owner response
Awesome to hear that, Anthony! It's our goal to provide the best service and the most delicious meals that'll hit the spot.Thanks for the great feedback.We look forward to seeing you again.
I got the breakfast sandwich on toast and the breakfast sandwich biscuit and they both were dry and horrible.The inside of the store was clean and the employees working there were very nice.
Owner response
Hey John, this is definitely not what we like to hear.We want to make sure our delicious meals are meeting our high standards of quality.Please reach out to us at krystal.com/contact-us/ so we may look into this for you.Thank you.
Disclaimer. I went at 1am and anything is good at that time of night. The Krystal burgers were just as they should be stopped.The bread was warm and soft.The meat was hot and they made it just the way I like it. the strawberry soda on point.The french fries were hot.But I don't like their new fries.The have a weird coating on the fries.Like the old ones better
Owner response
Thank you for giving us a 5-star rating, Mekeba! We appreciate your feedback regarding the fries.We're happy to know that you've had a great experience with us and look forward to your next visit.
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