KFC

Emory Hegmann

I had a delicious experience at KFC on E Valley Pkwy! 🍗 The crispy fried chicken was exactly what I craved, perfectly seasoned and served piping hot. The Quick Bites menu was a great choice for solo dining, allowing me to enjoy a few small plates without overindulging.

The casual atmosphere made it easy to relax, and I appreciated the fast service - ideal for a quick lunch. Plus, the accessibility features are commendable! 😊 If you’re looking for a satisfying meal with family-friendly options, KFC is definitely the spot. Can't wait to return for more!

Ordered online on my girlfriend's phone. There was a promo to get "free nuggets with orders over $10" for their new item they are advertising. The order placed was not complicated. A Famous Bowl and 5 Piece Tenders Box with 2 sauces. When I picked it up, the sticker clearly states that the order was "double-checked for accuracy", which, it was not. When I brought it home, there were no sauces. Not was there the free promo item that was CLEARLY on the order placed on the phone. Went back and spoke with the manager.
Rather than just give me a few sauces, she started taking everything out of the bag like she was trying to prove me wrong. I asked about the promo item as she was interrogating my food I paid for and she said she had to look at the tablet on her end. She said that it didn't show on her end so she could give me anything "free". Now, I wasn't asking for anything free.
Only what was offered on the website which was placed on the order. So, the person in charge had a simple solution that could have taken care of the problem, but she chose to treat a lifelong customer like they were trying to get free food out of them. Not to mention that after going through the bag of food that I paid for and waiting, it was now cold. This is the last time I will ever go into any KFC. I would not spend a dime I found there. Have been going there since I was a kid and I am 60, so that is quite some time. I have been in the restaurant industry and food service distribution most of my life, so I have an idea of how to treat customers. Sad that they lost one.

Came here last year to see if they had the Nashville Hot Tenders and they did even tho it said sold out in their drive thru signs.
I ordered the 5 piece with a drink, biscuit and home fries.
The Nashville Hot Tenders were alright but the crunch was the best.
Heard these are discontinued now but it was nice while it lasted.
Seamless order and pick up for the food too.

Horrible.
I ordered in the app 30 before I showed up.
I seemed to go through.
It gave me a pickup time and when I got there they had no order for me.
I went over it again hit confirm got a new time later but still no order at the restaurant.
Big waste of time.
App sucks.
While there I bought food got it to go.
I couldn't eat it in the car because they apparently think we eat like pigs so they don't give me utensils napkins butter for biscuits.
Food was cold when I got home.
Rock hard biscuits.
Service and the app sucks.!!!