Sandwich shop, Restaurant
At JRECK Subs in Adams, NY, prepare for a casual yet satisfying sandwich experience. This beloved sandwich shop offers a variety of subs that keep locals coming back for more. With a laid-back vibe and a brand celebrated for its roll quality, many diners rave about the delicious flavor combinations. Most, however, have noted some inconsistencies in portion sizes during recent visits. This location stands out for its cleanliness and overall quality, making it a worthwhile stop for satisfying subs. Enjoy a piece of the JRECK magic today!
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Disappointing trip.Went in today for a sub (this was a special treat for myself) ...no line, and not too busy in the store.I was talking to a friend, so not paying too much attention when the sub was being made. When I got home (take out order), it seriously looks like there is one piece of meat on each half...and it doesn't even go to the end of the roll.UNACCEPTABLE and SO DISAPPOINTING. When you pay as much as you do for a full sub, it should have some substance - otherwise, what am I paying for? A meal for your money....really? This experience was unacceptable, Adams NY.
Owner response
Jamie, thank you for taking the time to share your feedback.I’m really sorry to hear about your disappointing experience with your sub.It’s certainly not the standard we strive for, and I understand how frustrating it must have been to receive a sub that didn’t meet your expectations, especially when it was meant to be a special treat.We will address this issue and ensure that it doesn’t happen again. Thank you for bringing this to our attention, and we hope we can have the opportunity to provide you with a better experience in the future.
They ask me if I need somthing cooked like it's an issue if I do..asked the same question 5 times instead of writing it down one time..also cold sub got 1 slice of ham..1! It was a topping sub basically..Fries were good because they didnt have to prepare them..get the fries
Owner response
Jeff, thank you for sharing your experience with us.We apologize that your visit with us wasn't exceptional.We appreciate your feedback regarding the service and the food you received.We are addressing these concerns with our team to ensure better communication and consistency in our service delivery.Your comments are valuable to us as we strive to provide a positive dining experience for all our customers.We're glad you enjoyed the fries.Hope you have a good day.
I love Jrecks. I mean I really really love it. Some might say I have an obsession. I've even got to the trouble of having their rolls shipped to me out of state when that was slightly more reasonable than flying home for lunch. But this particular visit on this particular day at this particular location there was something amiss with the rolls. They weren't soft pillows of cold cut goodness we all know and love. Maybe a bad batch? None the less you won't lose me over it. But do please make sure those rolls are on point next time! ❤️
Owner response
Thank you for the review! We are aware of inconsistencies with our bread and are in contact with the bakery to convey these quality issues.We appreciate your continue business!