Sandwich shop, Caterer, Fast food restaurant, Meal delivery, Takeout restaurant
Food & drink
Vibe
Street View
I ordered two sandwiches from here, after ordering the first one at the voice box I told the lady that I forgot to mention I wanted that sandwich giant size.She didn’t say anything and I kept going and ordered the second.When I got to the window a lady (don’t know if it was the same person) asked if I was the car that ordered the three sandwiches.I said no, and then she told me since I changed the size they had to make me two regulars instead.I asked if they were the same price and she said they were so I was fine with it, paid and left.Checked my receipt and it was two dollars more expensive.I don’t really care about the two dollars, I care that the people working in the window were talking to me like I was crazy when I literally told her before I even finished ordering and she was just too lazy to change it.Good food though lmao.
Owner response
We are sorry for your experience, that’s not how we roll.Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.
Lmao.I asked for bacon.Not the whole pig.No ex cheese or onions either.It’s alright tho..but if they are out of something they’ll substitute it and not tell you about it till you sit down for dinner.Kind of wish they’d call their customers for better communication 😅 sandwiches are great tho and drivers are always friendly.
Owner response
We appreciate your feedback.If you have any concerns, please reach out to our team here: http://bit.ly/JJsFeedback
Kyle and the team tonight absolutely killed me with kindness after I was so frustrated about something so little.They completely rectified the situation and then some.I highly recommend this location.They are always so kind here and we will always come back.
Owner response
Love your love! We’d like to share this with the store’s owner.Could you please share your feedback with our customer service team so they can pass it on: http://bit.ly/JJsFeedback
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