Sandwich shop, Caterer, Fast food restaurant, Meal delivery, Takeout restaurant
Food & drink
Vibe
By owner
Street View
Ordered two sandwiches and attempted to use my reward for the sandwiches as it was a buy one get one 50% off.When I got up to pay I was told the coupon was online only, I pulled up the coupon and was not online only.The staff member then told me that the coupon hasn't been working and there was noting that can be done.The staff was very rude and just continued saying, I'm just doing what my manager told me.Perfect, I will frequenting Subway or Jersey Mikes for better food and better customer service.
Owner response
We are sorry for your experience, that’s not how we roll.Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.
Took over an hour to get our food, had to call twice, the second time they told us the delivery driver couldn’t find our address, stood outside and had to give directions.They then forgot our drinks and gave us the wrong chips, and sandwiches were soggy.No offer of a discount or coupon or anything to make it right.
Owner response
We’re very sorry for your experience.Please send us the details on what happened here: http://bit.ly/JJsFeedback
Accidently choose "sliced wheat" thinking it would be like the French bread just wheat.Sandwich got delivered and I pull out a monstrous sandwich (had extra protein and a bunch of freebies) on two little pieces of bread.Ate it like a normal sandwich, absolutely hilarious.You get what you order 🤣
Owner response
We appreciate your feedback.If you have any concerns, please reach out to our team here: http://bit.ly/JJsFeedback
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