Jersey Mike's Subs

Name: Jersey Mike's Subs
Address: 808 Washington St, Middletown, Connecticut, 06457, US
Telephone: (860) 740-3008
Rating: 3.80

Sandwich shop, Caterer, Deli, Takeout restaurant

Amidst the hustle of Middletown, Jersey Mike's Subs offers a hearty selection of sandwiches that locals love, from comforting grinders to vegan options. While the food garners praise for flavor and quality, customer experiences highlight challenges with service and order accuracy, prompting a mixed reception. The casual atmosphere accommodates both families and university students, making it a potential lunch or dinner spot. Accessible and equipped with free Wi-Fi, it emphasizes convenience, though be prepared for possible delays in service on busy days.

Contact Info

Location: 808 Washington St, Middletown, CT 06457
Phone: (860) 740-3008

Opening hours

Monday: 10 am-9 pm
Tuesday: 10 am-9 pm
Wednesday: 10 am-9 pm
Thursday: 10 am-9 pm
Friday: 10 am-9 pm
Saturday: 10 am-9 pm
Sunday: 10 am-9 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
No-contact delivery
Delivery
On-site services
Takeaway
Dine-in

Lunch
Dinner
Solo dining

Comfort food
Halal food
Quick bite
Vegan options
Vegetarian options

Lunch
Dinner
Catering
Dessert
Seating

Toilets
Wi-Fi
Free Wi-Fi

Casual

Family friendly
Tourists
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Dogs allowed outside

Food & drink

Vibe

Sandwich

By owner

Street View

Add Your Review

Reviews

The food is good but the service is awful.
No leadership what so ever.
I don’t think it’s the employees fault, I think it’s horrible management.
Typically understaffed…one person will go back and forth from making the grinders and then take their gloves off to check people out and so on and so on.
Usually multiple people waiting for online and DoorDash orders.
Everyone is rude, both staff and the disgruntled customers who are waiting way too long.
The tables and floors are dirty and unkept.
It’s a shame because Jersey mikes has good food.

Owner response

Mike, would you please reach out to our store manager, Jack, at 860-740-3008 so we can learn more about your most recent visit to our store including date/time and details of your order? Thank you in advance.

The customer experience here is always terrible.
They spend so much time having conversations with each other and ignoring every customer that walks in that it takes them 45 minutes to make a hot sub that was ordered online.
The app said it would be ready in 15 when I arrived at the time the app said it would be done it was another 10 minutes before they started cooking it and then it took them forever to finish it that by the time I got my "hot" sub it was "luke warm".
It was terribly put together as well.
Every customer that came in there looked annoyed for having to wait so long for an order.
If I wanted to wait for my sub I would not have placed the order online.

Owner response

Janine, would you please reach out to our store manager, Jack, at 860-740-3008 so we can learn more about your most recent visit to our store including date/time and details of your order? We would love to make this right for you.
Thank you in advance.

The food is good, but we’ve never gotten what we’ve actually ordered and we only find out once the take out makes it home.
Last order we didn’t get the right chips, this order we got a whole extra mystery sub, subs on the wrong bread, missing a whole bag of chips & soda.

Owner response

Jessica, would you please reach out to our store manager, Kishan, at 860-740-3008 so we can learn more about your most recent visit to our store including date/time and details of your order? Thank you in advance.