Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Always check your bag when coming to this location.There hasnât been one time where they got the order right or put in the bag the sauces that I asked for.Just expect the lowest quality service when coming here
Owner response
This is disappointing to hear, Jorge.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
So I went to this location and I ordered the southwest chicken salad and to my surprise I guess now they are charging .15 cents for tortilla strips, which to my knowledge they should come with the salad. Itâs not about the amount, itâs about an ingredient that comes with it. What- now you are charging for individual ingredients on food that should come with what I order? And what happened to the âif you donât get your receipt free mealâ.I had to asked the cashier for it because I noticed this extra charge on your screen. Now you donât give out the receipts so people wonât know the extra charges you guys do??
Owner response
Hi Edwin.We always want you to get your money's worth and enjoy a great experience.We hope you'll give us another chance to meet your expectations.
What's the point of ordering online? When I have to wait for my food to be made an extra 15 mins when I get there
Owner response
Hi CĂŠsar, we should be moving a lot quicker than that.You should always expect hot, fresh food served in a flash.Would you mind reaching out to us so we can get some more details about your visit? https://www.heyjackbox.com/
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