Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Worst place to go. Guys in here always on the damn phone not paying attention to the orders! I got a bacon ultimate cheeseburger...where's the bacon!!!!!??????????? Omg!! Let me guess..DEI hired??? Smfh.So pissed off at this location.DO BETTER!!!!!!!!
Owner response
This is disappointing to hear, Sunisa.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Man I am so mad I even ate the food .The guy who took my order was on his phone the whole time he took my order took payment and left me waiting for about 5 mins , asked me to pull around and wait some more he literally went outside and was on FaceTime walking and talking like he wasn’t at work.So the cook came out looking for him and he was still walking around the parking lot on FaceTime with his hands in his draws .I don’t expect much from jack in the box let alone this location, but at least have some pride in what you do.My food was cold like I said I’m mad I even ate it but I was so hungry after work.
Owner response
Hi Teddy, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
I ordered some dinner on the app, I waited 10 minutes and then went to go pick up.When I got there, they didn’t have my order ready.And when they gave my order, it was incomplete.I told them but they told me to go get my missing item through the drive thru.The food is good, and this is the only time this has happened.
Owner response
This is disappointing to hear, Leonardo.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Truck stop
12602 South Fwy, Houston, TX 77047, United States
Mexican restaurant
14455 Cullen Blvd Suite A-104, Houston, TX 77047, United States