Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
At Jack in the Box on Coffee Rd, you’ll find a delightful mix of American fast food classics that cater to every craving. With a casual atmosphere ideal for families and solo diners alike, this budget-friendly spot is known for its accessible dining options and hearty breakfast, lunch, and dinner menus. Enjoy a late-night bite or a quick taco fix, but be prepared for varying service experiences. Many appreciate the active military discounts and convenient delivery choices available here.
Food & drink
Vibe
Comfort food
Burger
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Unfortunately, Amanda was the only one that was good here, the other ones no customer service.they can care less if you have to go to the bathroom, there siloed into one particular task and they don’t wanna do anything else.Amanda, I don’t know if she’s the manager, is about customer service and helping.Two people had to go to the bathroom, they waited considerably. Matt was rather dirty and the furniture ask you all mats were dirty and gross .
Owner response
Hi David, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.We'd like to investigate this further.Please reach out to us at https://www.heyjackbox.com/
Not only was there NO ONE in line in front of me, I was the only patron inside at all, but the three female staff just flat out ignored me until about 10 min after I stood at the counter, took my order, then proceeded to make me wait another 20 min, all while helping the drive thru, but if oring me until I said something, and then the one that offered to help, went to grab it, or so I thought, and she went straight back to filling the drive thru orders....when it was all said and done, it took over 40 min to order and receive my food.The MANAGEMENT IS NON EXISTENT AS IS THEIR CUSTOMER SERVICE OR EVEN JUST SERVICE IN GENERAL....I never had that big of a beef with Jack n the box but after today, I will not be eating there ever again.....they don't care about me so I don't care about them plain and simple!
Owner response
Hi Alex, we should be moving a lot quicker than that.You should always expect hot, fresh food served in a flash.Would you mind reaching out to us so we can get some more details about your visit? https://www.heyjackbox.com/.Thank you for your feedback.
Excellent tacos, as always. The Westcoast never lets me down. East Coast has nothing on the Westcoast. We need a Jack in the Box in Stafford, VA
Owner response
Sometimes you just have to have Jack in the Box. Glad you had a great time.
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