Jack in the Box

Just spent over $40 on food asked for a couple of Ranch sauces and manager working drive thru window said that'll be 27 cents per sauce!!! What is Santa Clarita coming to??? This was a horrible customer experience!!! Cmon Jack you make millions of dollars a year, you cant let SAUCE be FREE???? It's not like I asked for 10??

Owner response

I’ve never really cared for Jack in the box to begin with I figure they’re kind of pretty mediocre across the scheme of things but they do have some good items one of my favorites was the chicken club salad which unfortunately they just change the chicken to recently and what used to look like a grilled piece of chicken off of the grill is now what looks like foam chicken that was probably frozen ……..
and that’s super disappointing and depressing because now they salad as whatever.
On the brighter side of things they do have some pretty tasty items like the curly fries the eggrolls and several other items worth getting however it’s the app that really keeps me coming back getting the points along with the deals and offers makes it worth it since I work close to Jack in the Box and nothing else but please don’t destroy anything else like you destroyed your salad I mean it’s also the same price still but I feel like I’m getting a lesser chicken now and that doesn’t feel good at all.
A little sidenote I went later at night probably around eight or nine And the person working the drive-through at the time sounded like they absolutely wanted nothing to do with their job not that big a deal since there’s not much interaction but kind of unpleasant still.

Owner response

charged me for sauces, and charged me for water.
The lady at the drive through made me repeat myself like 10 times.
My chicken sandwhich was also very hard, not the bread but the patty was clearly over cooked.

Owner response