Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Been to lots of fast food places and always get the same service.People talking over you and saying āanything elseā after every item and then rushing you and being short with you or not personable.Just repeating the same basic words and trying to get you in and out of there.BUT, today ROBERT was so friendly, patient and helpful.He actually changed my mood for the day.He didnāt rush me when putting my money away or dangle food in front of my face while Iām putting my change away.He kindly told me to take my time.I also saw him being upbeat and positive and encouraging the other staff.We see a lot through the window and it was a nice change to see someone so friendly and positive who makes you feel like a person rather than just another car making them work.Thank you Robert! Your kindness may take energy and seem silly, but I promise you actually change peopleās moods and days with your positivity!
Owner response
We appreciate the review and hope to see you again soon!
I love near by and go here once or twice a month for years.My only real gripe is that I have NEVER EVER not been parked.For years. Quit using it as an excuse to clear timers and give me my food in a timely manner.
Owner response
Weāre disappointed that we did not meet your expectations, Doug.If you would like to let us know how we can improve on anything else, you can always reach out to us at https://www.heyjackbox.com/.
This place is so slow.Itās supposed to be fast food, but there is nothing fast about it.Went to the Craig location in the north west Las Vegas at 8pm it took 40 mins.Website also says the dining room closes at 10, but it was closed.So I ended up stuck in a line of cars and couldnāt get out of the line.I may have to take my business somewhere else.Just crazy
Owner response
We never want to make you wait, Kris.We'll be sure to step up our game and speed things up especially during our operation hours.Would you mind reaching out to us so we can get some more details about your visit? https://www.heyjackbox.com/.
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