Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
If I could give less than one store, I actually would I’ve been sitting in the drive-through for almost 20 minutes and I have not received my order.I don’t know if it’s the employees or not because I refuse to speak to anyone for waiting this long.
Owner response
We apologize for the inconvenience, Frank.We should be running smoothly from the kitchen to the pick-up window.Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can investigate your feedback internally.
Very polite, and courteous, late, night drive through service.Young guy usually there always makes sure my Food is always fresh and hot, order is correct, and if I need extra sauce/napkins, no issues. I really appreciate they stay open late! IMO They really should pay their staff a starting pay, as well or better than Taco Bell next door, at the very least.
Owner response
Sometimes you just have to have Jack in the Box. Glad you had a great time.
I waited in the drive-through for 10 minutes before they actually took my order and then I ordered a combo meal and two tacos and only received the burger and tacos.Also they did not have anything to drink but diet so I got water.
Owner response
This is disappointing to hear, Crusa.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
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