Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Did not receive what I ordered.I order two different burgers, yet they both we’re exactly the same.Guy at the register would continuously laugh with his coworkers while we were trying to order.Food was horrible and tasted weird.Workers were loud and obnoxious.Something was off the with tomato, obviously.As well as the bun and meat.It was gross, lost my appetite.We ordered to dine in and yet we received bags to go.I ordered a large milkshake and it was so thick, that I needed to ask for a spoon.
Owner response
This is disappointing to hear, Elmer.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
At 2am I wasn’t expecting the staff to have excellent customer service but they sure did!!! Everyone wore smiles and even joked around!! My food was prepared fresh and just like I ordered it (that was a pleasant surprise).Coming from Atlanta I welcomed this visit to Jack n the box and I was not disappointed!!! Keep up the great work I’ll be back before I leave back out ❤️
Owner response
Thanks for the awesome review. See you next time.
This was such a pleasant surprise in the middle of the Midwest! I’m from California so this was like an oasis.The staff was friendly and the tacos were so fresh and crunchy.I honestly think they’re better than the ones I got back West.The store itself is clean and I noticed a staff member staying on top of keeping it that way.This place is great.Excited to take another road trip back!
Owner response
Thanks for the awesome review. See you next time.
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