Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
I went here yesterday after not going for a long time, only to remember why I stopped going to this location.There was only one car in front of me at the drive thru and it took over 5 minutes for the person in front to START their order.I ordered curly fries and a jumbo jack cheeseburger, got the cheeseburger but regular fries.Luckily I checked the bag before I got too far away.Went back and they gave me curly fries, but the lady behind me also had the same issue.Got back to work only to find the cheeseburger was very pathetic with lettuce pieces from only the butt of the lettuce.Not planning on returning and suggest the same for everyone unless they improve greatly.
Owner response
We're so sorry we couldn't make your visit easier, Jeff.Our restaurants should be running smoothly all the time.We'd like to look into this further.Please reach out to us at https://www.heyjackbox.com/.
September 2023 - I have already stopped here multiples times for late night eats after being out. The drive-thru is open 24 hours. The service through the drive-thru has been a little slow each time. There has always been a short line each time in the drive-thru, but the staff has been nice always asking if I can wait and apologizing for the long waits. This last time I went I got their seasonal special Monster Tacos. They're larger than most tacos, and have the flavor you'd expect from a fast food place. I had no bad experiences with this Jack in the Box, so I'll continue to come for my late night eats. Maybe I'll get a chance to come during the day so I can add to the review.
Owner response
We appreciate the review and hope to see you again soon!
While I ranked this drive through service act star review, I would say there must be something wrong with the intercom system..The order was correct and when ready to eat, it was a good temperature. I would recommend the teriyaki chicken bowl in a combo version. Best priced, and a healthier option.I've eaten this at now two different Jack in the Box restaurants. There is a high level of consistency in this product.
Owner response
We appreciate the review and hope to see you again soon!
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