Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
recently had the Spicy Chicken Sandwich, a sandwich that I found pretty enjoyable.The sandwich had a nice spicy kick to it, which I particularly enjoyed in my food.Overall, I found the sandwich to be quite delicious and satisfying.
Owner response
Thanks for the awesome review. See you next time.
It's fast food so you can't expect a whole lot, but I felt the service could have been a bit quicker since I was only ordering their tacos and a large fry.FYI, fries are ridiculously expensive.Other than that, I have to say that I am addicted to their tacos! 🌮 And if you order them online, you can get them 2 for .99 cents.
Owner response
Sometimes you just have to have Jack in the Box. Glad you had a great time.
My order was INCORRECT! I ordered two breakfast jacks with "BACON NOT HAM." I even reiterated the fact that I DIDN'T WANT HAM on either of the two sandwiches!! For whatever reason, one of the breakfast sandwiches were made correctly BUT the second was NOT.Included with the order was two grilled cheese & two regular tacos. This order was placed in the drive through at 3:40 am.There was only one other car in line & it was behind me.When OSCAR handed my bag to me he said "your order, sauce, and napkins are in the bag, is there anything else I can get for you?" I get home & sit down with my roommate to eat & of course THAT IS WHEN I REALIZE MY ORDER IS WRONG!! How hard is it to get a small, six item order the EXACT way that the customer placed it & have it actually be correct?? AGAIN, the restaurant was not busy! If it had been during a peak dinner rush, I could understand some confusion & mistakes, BUT IT WAS 3:40 AM.There was NO SURGE or RUSH!!! If this only happened once in a blue moon I would just move on & call it a day, BUT UNFORTUNATELY IT SEEMS TO BE THE NORM THESE DAYS! I worked fast food (@ the golden arches) during the lunch rush when I was younger, so I DO get it!
Owner response
This is disappointing to hear, Carrie.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
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