India Palace Restaurant

I ordered through uber eats and have dined here years ago (pre and during covid).
When I dined in the food was great so it may be recently that their quality is not there any more.
The rice I received is hard and dark almost tan color.
From that I can tell it was not fresh.
I got the butter chicken and there's hardly any chicken in it, and there's some shredded chicken pieces, almost like the leftover stuff.
It was also really oily, see picture.

Owner response

$12 OVER CHARGE!!! --- read bellow. I had the unfortunate experience of dining at this restaurant yesterday, April 8, 2024, and from the moment I walked in, it was clear that it would not be an enjoyable experience.
The host greeted us with a rude attitude that persisted throughout our entire visit. As if the poor service wasn't enough, when the bill arrived, I was shocked to find that we had been overcharged by a staggering $12.
To make matters worse, EVERY item on the bill was priced at least $4 higher than what was listed on the menu.
When I brought this discrepancy to the attention of the staff, instead of offering a sincere apology and rectifying the mistake, they attempted to brush it off by offering a measly $5 discount. When I insisted on a proper correction ($12), the staff member became visibly agitated, accusing me of not factoring in the tax when, in fact, I had already done so.
After much back and forth, they begrudgingly admitted their error and adjusted the bill accordingly, albeit with an air of annoyance. To add insult to injury, when I inquired about the promised $5 discount on top of the corrected bill, the staff member reacted with hostility, suggesting that I should be more vigilant in checking my bill in the future.
While I ultimately paid the corrected amount, it was not without a sense of indignation at the sheer lack of professionalism and accountability displayed by the establishment. My advice to anyone considering dining at this restaurant, or any establishment in Indianapolis for that matter, is to meticulously scrutinize your bill before parting with your hard-earned money.
It's unfortunate that such deceitful practices seem to be commonplace in this city, but it serves as a stark reminder to always remain vigilant when it comes to matters of financial transactions.

We came here for the first time in years.
We used to love the buffet, but it just isn’t as good as it used to be.
They have raised the price a lot for a lunch buffet too.
I really missed the samosas they use to have on the buffet.
They did bring out bread that was delicious.
The items on the buffet were either really bad or pretty good.
They had remodeled since the last time I was in here.
I did not like the dirty table cloth hanging down on my legs.
Kind of gross.
The floor and/or rugs by the buffet were extremely sticky.
It was ridiculous how stick they were.
Get new rugs already! I will not come back here the next time I’m on this side of town.
Disappointed.

Owner response