Breakfast restaurant, American restaurant, Family restaurant
Picked up my order with no hassle, food was made correctly and tasted delicious! However, there was an extremely long, curly brown hair cooked in to my waffle.I tried to call the location to simply have my order remade and no one answered.
Owner response
We're truly sorry to hear about the unpleasant discovery in your waffle.That's certainly not the experience we aim for.We take matters like this seriously and will address it with our team.If you're willing to give us another chance, please let us know, and we'll make sure your next visit is far more satisfying, both in terms of food quality and service.
The waiter was slow, unprepared, lacked waiting skills.He was carrying two cups at a time to a table of 6.Often forgot drinks, mixed up orders, never brought out silverware.People waited to be treated by him for more then 10 minutes.Worst experience ever. But don't worry.He had time to flirt with the waitress.Was see not working and giggling and laughing with her.Just a shame of professionalism this establishment has. His whole section was never pre-bused, very dirty.Could only imagine what the rest of the restaurant looks like.Sickening to think.Manager has been filling his customers refills, cleaning tables, and running around.
We get to go here a lot.Ordering on the app is easy.Food is usually always ready.However, they always seem to forget something, especially side items, drinks, condiments, and utensils.So we always have to wait for them to get it which in turn our food gets cold.Food is good, except sometimes hash browns are either not done enough or too done.To go toast is hard as a rock.Omlettes are delicious.Service is good for the most part.The last time we ate inside the place was clean.I recommend it, but if you get it to go, check the order before you leave!!
Owner response
Thank you for the review and feedback.We are always working to improve and hope to have the pleasure of serving you again soon!
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