Breakfast restaurant, American restaurant, Family restaurant
I wanted a thanksgiving dinner while in Los Angeles.They delivered a perfect holiday meal.My server was the best Indian guy .I loved the food so much that I brought a to plate.
Today is Feb 28th, 24 I walked in @10:15 am to have breakfast.Then a Caucasian couple came in 5 mins after me.So the waitress decided to take their order before me.There wasn't that many people.I don't understand why the waitress did what she did.I quietly left the place.I do not appreciate that type of disrespectful treatment.Hopefully their waitresses get better training.
Owner response
Hi Maria, we are so sorry to hear this was your experience with IHOP.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Tarzana IHOP franchisee follow up with you: https://empli.fi/cs/ih78225954
The wait time of about an hour for our food is ridiculous.When our meals eventually arrived, our patience had run thin and our appetites had diminished due to the seemingly never-ending wait.This kind of inefficiency is just not acceptable, particularly for an IHOP restaurant franchise.The staff's inattentiveness simply made the situation more frustrating.It is disheartening to witness such a well-known establishment fall short of even the most basic deadlines for service.I cannot honestly advise anyone looking for a great dining experience to visit this IHOP location unless major adjustments are made.Unfortunately with this group of employees...I really don't see them make any adjustments since there has been countless of bad reviews and haven't done absolutely nothing.
Owner response
Thank you Nathan for taking the time to leave us a review although we’re sorry we failed to meet your expectations.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Tarzana IHOP franchisee follow up with you: https://empli.fi/cs/ih80039343
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