IHOP

Name: IHOP
Address: 9010 Atlantic Blvd, Jacksonville, Florida, 32211, US
Telephone: (904) 721-6333
Price range: $
Rating: 3.80

Breakfast restaurant, American restaurant, Family restaurant

Location: 9010 Atlantic Blvd, Jacksonville, FL 32211, United States
Phone: (904) 721-6333
Price: $

Opening hours

Sunday: Open 24 hours
Monday: 6 am-11 pm
Tuesday: 6 am-11 pm
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Vibe

French toast

Coffee

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Excellent service and food.
Food was perfectly cooked and delivered to our table quickly.
Waitress checked several times to see if we needed anything.
Appears they could use more staff as there is no hostess to seat people or to process payments resulting in wait staff having to take time away from serving customers to perform those functions

Unfortunately there was hair on my plate and my cutlery was dirty.
The Waitress was quick to take it away and try to rectify the experience.
Grateful for her.
I enjoyed the free strawberry lemonade.
Unfortunately probably won't return.

Owner response

Thanks Daneen for letting us know about this, although we are sorry about the experience you had with us.
If you would like to share any additional feedback and receive follow up from our franchise, please connect with us by copying and pasting this link into your web browser and we’ll make sure to have our JACKSONVILLE IHOP franchisee follow up with you: https://empli.fi/cs/ih79627517

We went to this location on Christmas Morning.
We were a party of four. We expected to wait because of the holiday, but although there were a lot of people (as expected) and there was a long wait to be seated, it was not because there were too many people.
It was because it was evident the restaurant was understaffed.
I could tell because the whole time we were waiting I could see several empty tables and as people finished their meals and left, it was a long while before the tables were cleaned and then an even longer time before a new party was seated on them. Once we were seated, the staff who were there was very friendly with great attitudes and genuinely made us feel welcome and taken care of. There was also a very long wait before the food came out.
So much so that our server Heather came to us several times to check on us and let us know the food was coming.
Our server Heather had a great smile and was very attentive and made us feel taken care of. Once the food came out it was hot and very well prepared.
No complaints at all about the food or about our server Heather.
It was only the long wait due to the apparent staff shortage that detracted from the experience.