Breakfast restaurant, American restaurant, Family restaurant
I've been a IHOP fan since 1975, from NJ...lived in PA NY VA and finally FL.This particular IHOP was extremely pleasant in all aspects.Clean, good and fast polite service...and the cooks were EXCELLENT!!! We'll definitely be back to enjoy some delicious food and good atmosphere. Thx to the server Terry and the manager of this establishment. Food: 5/5 | Service: 5/5 | Atmosphere
Not a bad IHOP location here in Jacksonville.Party of four, on a Sunday around 10:15 am.Clean and well organized location. 15 minute wait, neutral front host, not rude, not too welcoming either, just plain! Waitress was good, excellent memory.She could have been a bit more welcoming also. The food was good.The order came out accurately and quickly.
Owner response
We're sorry J for the disappointment with your experience.If you would like to share any additional feedback and receive follow up from our franchise, please copy and paste this link into your web browser so we can get just a little more info and we will have the JACKSONVILLE IHOP franchisee follow up with you: https://empli.fi/cs/ih70414800
I love IHOP but this one was so bad it was almost comical! Someone was literally screaming at someone else in the kitchen (and we were not seated by the kitchen!), we had to wait awhile and they were not busy, portions were small, food came out at different times, soft drinks not refilled, the food was flat; like the pancakes and omelettes were really thin.It was just an odd dining experience, especially for an IHOP! So- never again to that IHOP! I know other Jacksonville locations are SO MUCH better.
Owner response
Thank you Monica for taking the time to leave us a review although we’re sorry we failed to meet your expectations.Please copy and paste this link into your web browser so we can get just a little more info and we will have the JACKSONVILLE IHOP franchisee follow up with you: https://empli.fi/cs/ih79859856
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