IHOP

Did not let the negative energy ruin our meal but won’t be returning here.
Have had a few bad services but still gave them a chance.
This last time the waitress was cold barely responsive, almost like we bothered by being there.
We were the only people there.
Maybe it’s too much work for one person but you need to do better. Note : 20 minutes later a new set of customers comes in and waitress voicing out loud here’s my favorite customers…… Advise…..treat every customer as your favorite customer.

Owner response

Nov 2023 *Update* We just had a nice breakfast here.
Cassandra was our server, and she was very nice.
I was observing her and the other gentleman, and he was really great, too.
This location does a really good job at hiring their staff.
Service has been consistently excellent. I had actually read my previous review before we entered so that I could know what to look for.
Everything was so much better today.
It looks like they painted and added wallpaper to their walls and there was no unpleasant odor. I was a little bummed to see that the Ham and Cheese Melt was no longer on their menu, but Cassandra told me that they recently got new menus, and it may have been left out, but that it was still available.
😄 All the food was good and served hot, and Cassandra was awesome! 👍🏼 Nov 2022 We were seated right away and our server, Kaldija, was super nice and attentive.
The food was ok, but slightly cold.
I had a ham and cheese melt with fries and my husband had the Colorado Omelet. This establishment needs to be remodeled or at least thoroughly cleaned.
The walls and floors need to be cleaned, the restroom needs to be updated, and there's a bad odor that made me nauseated.

Worst Pot roast I've ever had, super dry and overcooked with no gravy, I had to order white because thats all they had.
Mashed potatoes were dry.
No bread was served.
Stick to breakfast, Ihop.
I regret not returning the plate.
I just don't like giving employees a hard time .

Owner response