Breakfast restaurant, American restaurant, Family restaurant
Food & drink
Vibe
Tea
Waffle
By owner
Street View
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Menu 5
I just wanted to share my experience on Friday 4/26/24.I went into the restaurant and was promptly greeted and sat. I was in a party of four and we received exceptional service from Serenity and amazing food from the cooks.Everyone in my party had special requests on every single order.Not one item was missed on our special requests and there was a lot.The cooks sent everything out in a fast manner and Serenity kept it together with a smile on her face and never let out glasses get empty.I cannot say enough good things about our family night out here.Thank you team for accommodating our needs you all are amazing.
Horrible service.Found this in my food.When getting food off the line, the employee’s were eating food with their bare hands without washing them or wearing gloves.Disgusting environment and food.We didn’t get any refills or anything.If I could give this place 0 stars I would.Our table & menus had syrup and opened soggy sugar packets.They keep it freezing in there too.Worst experience ever.Disrespectful employees aswell.They had crackheads working there aswell.Super dirty environment.
Owner response
Hi Liv, we are so sorry to hear this was your experience with IHOP.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Springfield IHOP franchisee follow up with you: https://empli.fi/cs/ih78450012
I had a steak omelet with all the steak on top of the eggs.The wife had sausage and eggs with biscuits and gravy by the way the biscuits and gravy were not very good at all so I guess don't go to a pancake place inspect to get good biscuits.The god-granddaughter was the only one who was very happy she had to :-) pancake chocolate chip she was the main reason we went to this restaurant.I do have to admit the pancakes were pretty good.
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