Breakfast restaurant, American restaurant, Family restaurant
I been noticing all the changes implemented by corporate and it saddens me to know eventually I won't be able to go to an IHOP without hurting my wallet.I liked growing up with IHOP because of its simple menu and affordability but I don't even think Happy Hour was available when I went and it was my go to option because of the price and sizes.Staff was lovely and it was clean all around.
We used to go here at least 3 times a month and always had the same waitress, she knew us she saw me pregnant with my son and saw my Foster daughter since she was 22 days old she's 13 now , one of the days I took my goddaughters daughter during the week EVERYONE was new.I asked what happened? no one wanted to say anything. I was very sad.Since then we don't go that much anymore maybe once every 4 months or so, today was one of those days NOT happy with the food.My husband food was too sweet the onion and the stake, my food as you can see NO bell pepers my daughter chicken sandwich she didn't care for the taste. We had never had this happen before. So I think we won't be coming here again. We might try the one in lakewood and see what happens.
Owner response
Liz, we are known for attentive service with delicious food, but it sounds like you didn’t receive that experience.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Long Beach IHOP franchisee follow up with you: https://empli.fi/cs/ih74531471
Late night service is slow.Only one person taking orders.Small crew trying their best. Update* We went at the worst time possible.Took a long time to get a server attention for service.I would have left if it wasn’t because the kids wanted to taste the Wanka pancakes 🤦🏽♀️.Food took 20min (+) They brought us the wrong order.Waiter appears until we were ready to check out.The kids pancakes were disappointment.
Owner response
Thank you angie for taking the time to leave us a review although we’re sorry we failed to meet your expectations.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Long Beach IHOP franchisee follow up with you: https://empli.fi/cs/ih73500271
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