Small plates restaurant
For a relaxed dining break, check out Hotel Bistro at the Holiday Inn Chicago - Midway. Located inside Ford City Mall, this small plates haven offers a cozy atmosphere perfect for solo diners and groups alike. Menu highlights like the BT Queso and juicy burgers pair well with their tempting happy hour drinks. With excellent service and a friendly, colorful vibe, it's a versatile spot for a quick bite or leisurely meal, all at wallet-friendly prices. Reservations welcome!
Food & drink
Vibe
French fries
By owner
Street View
Menu 1
So far no good .Places an order 45 minutes ago .Waiter just told me he placed my order wrong .Would be another half hour for my order .Offered a 50% discount .If the food is phenomenal I will be happy . Guess what waited an hour and 15 minutes .Had enough .Asked for my bill to leave .Was told , no charge .Never had a chance to try the food.Very disappointed , really wanted to try a new and different place in the area .So sad 😢.Should have gone to Culver's .And I hate Culver's . 11 -3 -21 Went back today .Asked for Coke or Pepsi .Was told they only had Sprite and Orange soda .Brought a $4 diet coke In the lobby .Ordered the BT Quiso .Was a watery mess .Never had runny cheese before .Could not eat it .Wife had the the On the Border burger .It was cooked properly .She enjoyed it .I had the BT burger .Also cooked well .Very nice .Only thing is I asked for onion rings instead of fries and had to wait for them .By then I was done with my burger . Probably not going to come back again . Owner did reply after my first visit . I wanted to try again on my own .Disappointed ☹️.
Owner response
John - Hope you are doing well. This is Sanjay, the owner of Burger Theory. Your experience is unacceptable and would like to offer our sincere apology. No excuses on our end. We are trying our best and want to get it right. We would love the opportunity to try again, if you are open to it. Please send a message to the listing directly and I can coordinate with you. I appreciate your understanding and support during the early stages of us getting started. Talk soon. Thank you.
First time here and the burgers we're really good.The service was really awesome Gabriel was our server.And he was super kind and attentive totally recommended my girl's loved the sausage pizza too.Love the little bucket of fries.
Delicious food with quick and kind service! Lila was exceptional in ensuring we had a great breakfast.The restaurant is super cool with it’s bright colors and hanging lights.It’s outfitted with large tvs to catch the game on as well.Definitely recommend, especially if you’re staying at the Holiday Inn that’s next door.
Owner response
Thank you for the wonderful review Sewtana! We love that you enjoy the space as much as we do!
Pizza restaurant
3751 W 63rd St, Chicago, IL 60629, United States
Mexican restaurant
3314 W 63rd St, Chicago, IL 60629, United States
Fast food restaurant
5700 South Cicero Avenue Main Terminal, Concourse A, Gate A5, Chicago, IL 60629, United States