Hawaiian restaurant, Catering food and drink supplier, Caterer, Meal delivery, Takeout restaurant
Food & drink
Meat
Street View
Constance Bergstrom
Hawaiian Bros Island Grill is a delightful escape to paradise right in Tempe! 🌺 I treated myself to their signature Loco Moco, and it did not disappoint. The combination of tender beef patty, perfectly runny egg, and savory gravy over fluffy rice was comforting and delicious.
The tropical atmosphere added to the vibe, making it easy to forget I was in Arizona! Perfect for a quick takeout or a casual meal with friends. I can't wait to return to try their refreshing Poke bowls next time! 🌊🍚
I ordered on doordash using their 50% off coupon.Long story short, if you want to order here, make sure you have a coupon - it’s not worthwhile otherwise.And for the love of everything DO NOT order their macaroni salad.Substitute it for rice, or nothing. Another review on here described it as warm mayonnaise with noodles…and that’s what it is.It’s inedible. The chicken was okay, tender for sure.I didn’t have any tough bits in it.But despite getting two different flavors, it all tasted the same. I believe they are using a sticky rice, and some people on here think it’s overcooked - it’s just a different kind of rice.So it’s clumpy. I don’t recommend this place if you have another option - just go somewhere else.My DoorDash took 37 minutes longer than anticipated on a Thursday night.I had 3 drivers cancel because whoever is in the kitchen isn’t taking their job seriously. Chicken portion was lacking.There IS rice underneath.Roughly equivalent to a second rice ball.So it is exactly one layer of chicken thick.This was not filling. Do not get the macaroni…soup.It’s horrific.
Owner response
Aloha Joseph, we're truly sorry to hear that your experience did not meet the high standards we strive for at Hawaiian Bros.We deeply value the feedback of all our guests and are disappointed to learn about the issues with your order, especially the macaroni salad and the delivery delays.We aim to provide delicious, island-inspired meals and exceptional service, so it's disheartening to hear we fell short.Please reach out to us at GuestRelations@HawaiianBros.com so we can make things right.Mahalo for your honesty and for giving us the opportunity to improve.
The rice was hard on both of my plates and the Mac salad was oily… I called to complain and a lady just said we could come in and get a new plate or come in the very next day.We do not have a vehicle why would we go out of our way to go get a new plate that should have been made right the first time.On top of that the order was 20 mins late because they were short staffed.As a Hawaiian this is a disgrace to hawaiian food.WOULD NOT RECOMMEND!!
Owner response
Aloha Uilani, we're truly sorry to hear about your experience at our restaurant.We deeply regret the rice being hard and the Mac salad not meeting expectations - this is certainly not up to our island-inspired standards.We understand your frustration with the inconvenience caused by the offer for a replacement plate.Please email us at GuestRelations@Hawaiianbros.com so we can make this right for you.We apologize for the delay in your order as well, and we're working to address staffing challenges.Mahalo for bringing this to our attention.
We went there for dinner and got a classic mixed plate with Huli Huli Chicken and Luau Pig/ classic mixed plate with Huli Huli Chicken and Honolulu Chicken.The food was so freaking good!! The mac salad could use a little help, but everything else was amazing! I would definitely recommend this place for hawaiian food lovers! 🤙🏽
Owner response
Thank you for your wonderful comments, Julian! We're thrilled to hear that you enjoyed your meal, especially the Huli Huli Chicken and Luau Pig.We appreciate your feedback on the mac salad and will work to improve it.Please feel free to reach out to us at guestrelations@hawaiianbros.com so we can learn more about how to make your experience even better.Mahalo for your recommendation and for being our guest! 🤙🏽
Asian fusion restaurant
1000 E Apache Blvd Suite #103, Tempe, AZ 85281, United States