Caribbean restaurant, Bakery, Chicken restaurant, Fast food restaurant, Jamaican restaurant, Lunch restaurant, Porridge restaurant
Decided to buy food at this Golden Krust given that it has more variety than the one one on 165, while sranding there one of the servers who was in the bathroom came out, he apparently was using the toilet as you could hear it flush.He came out handed another employee the key then put on a gloves and started serving, even if he washed his hand in the bathroom he could have washed it again before serving doesn't matter if he put a glove on or not.when it was my time to order the manage decided to serve me, when I step to the glass to speak he yeld at me "order in deh suh thru the mic.!" Everyone standing behind me was astonished.I proceeded to order when the phone ran he just put the plate down didn't even say excuse me and went to talk on the phone, when he came back, without washing his hands and with no gloves on began to serve me again, the people standing behind me "said you disrespect the lady just now and now you going to seve her without washing your hands or even putting on a gloves" I told him I change my mind and his response to me was " a long time yuh fi left" I am spending my $ certainly didn't go there to beg food.I know me not buying food from there will not stop this establishment, regardless i will NEVER buy food from there again.
Owner response
Hello Marie, We're truly sorry to hear about your experience at our Golden Krust location.This is unacceptable, and we deeply apologize for the lack of professionalism and service you encountered.Your feedback is incredibly valuable to us, and we will address this issue immediately with our team to ensure it does not happen again.Please know that we take these matters seriously, and we are committed to providing the best experience for our customers.Thank you for bringing this to our attention.
I just wast my $15 here..I order the sweet chilly wings with rice and peas.When I came home I was so disappointed 😔 the rice was so dry and the chicken wings were huge with no taste and raw on the inside..I try my best to eat some but the wings were so under cooked..It’s after 1pm yet food wasn’t fresh ..Plus It really cold out so, it wasn’t busy as usual..Never again I would be enjoying my chipotle now
Owner response
Hi Grace, We're truly sorry to hear about your disappointing experience.This falls below our standards, and we apologize for any inconvenience caused.Your feedback will help us strive to improve.We will surely share this with our head chef and their team.We’d love to serve you again and apologize for the substandard experience face to face.
I appreciate this Golden Crust as they are scattered here in Queens.After coming from Flatbush ( where there's Jamaican restaurants on every block) I am grateful.It's located right near the transit hub & a lot of people come through.The staff is pleasant & the food is good.Was grateful I could get some good Jamaican food on a wet, windy evening.
Owner response
Hi Michele, Thank you for your kind words! We're delighted to be your go-to spot for delicious Jamaican food in Queens.It's wonderful to hear that our location near the transit hub makes it convenient for you, especially on a rainy evening.We appreciate your support and look forward to serving you more delightful meals in the future.Safe travels and stay warm!
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