Caribbean restaurant, Bakery, Chicken restaurant, Fast food restaurant, Jamaican restaurant, Lunch restaurant, Porridge restaurant
Food & drink
Vibe
By owner
Street View
The goat head soup was horrible I took a chance because of the snow storm but normally I don’t buy from here and the customer service was horrible the old lady skip me and then came back to me with and attitude it took everything for me not to curse her out so I walked away and I still sent my wife in there to but it afterwards The soup is disappointing oily smh no flavor not how u cook goat head soup and this is supposed to be the foundation store smh now I see why blue cantina and gold star leading the way uptown You’r employees need a full class on customer service cause they have no manners toward customers never buying from here again
Owner response
Leason, Thanks for taking the time to submit feedback regarding your recent experience at our location.We regret that your experience was not in keeping with our usual high standards of customer service. At Golden Krust, we aim to offer consistent customer service.We will continue to strive to meet that goal every single day and look forward to receiving another opportunity in the near future to make a better impression.We will forward your feedback to the owner to have the matter addressed as soon as possible.
Always good amazing service.Clean and food always fresh and nice.
Owner response
NiQ, Many thanks! Happy to hear that you enjoyed the delicious food and amazing service.We can’t wait to serve you again soon.
I've been coming to golden Krust for some time now but today will be my last.The service is always horrible. The women seem to have a bad attitude no matter what time of the day you go.Today their attitude was awful.I asked for gravy on the mac n cheese.When I opened my food I realized she didn't do what I asked.It appears she doesn't like her job or her comprehension skills are poor.Now they wont get a dime from me ever again.
Owner response
Jeanine, we are so sorry; poor service is inexcusable.I truly appreciate the feedback.We’ll discuss this with our staff ASAP and hope you’ll give us a second chance soon.
Caribbean restaurant
2718 White Plains Rd, Bronx, NY 10467, United States
Jamaican restaurant
3740 White Plains Rd, Bronx, NY 10467, United States
Caribbean restaurant
3812 White Plains Rd, Bronx, NY 10467, United States
Fast food restaurant
3509 WEBSTER AVENUE &, E Gun Hill Rd, Bronx, NY 10467, United States