Fast food restaurant, American restaurant, Caterer, Fried chicken takeaway, Takeout restaurant
If I could leave 0 stars I would.Me and husband stopped to grab a bite to at 8pm and the lobby was closed.We choose to take our food to go and got cold tenders, hard bread, watered down gravy and mashed potatoes. Don't come come here Cerra told staff if told the staff once they run out of whatever food not to make anymore and tell the customer they don't have it. Cerra if you see this you suck.We wasted our money on this when we could have went somewhere else.
Owner response
We're truly sorry to hear about your disappointing experience.We strive to provide fresh, hot meals and it's clear we missed the mark during your visit.Your feedback is important to us and we'd like to make things right.Please reach out to us at https://goldenchick.com/contact/ so we can address your concerns directly.Thank you.
Just don’t.It took me 3 tries to order a kids 2 pc tender.I also ordered a 3 strip spicy with a sweet tea. All the sides were great, rolls were HARD, chicken wasn’t spicy, both chicken strip meals were hard, dry, cold and well over 45min old.Tea was wrong and my Pepsi was handed to me overflowing.First time coming, last time coming.I got a refund. Also! A tiny side is 4$!!!
Owner response
Melissa, we're disappointed to hear you did not have the Golden experience we want for our guests.We would love the opportunity to make this right, please fill out our comment form so we can learn more about your visit: https://goldenchick.com/contact/ Thank you!
The roasted chicken is outstanding. I LOVE their special beaded shrimp. Both are so tender, melt in your mouth. I also love the corn bites. I would recommend this restaurant to anyone.
Owner response
Thank you for the review, Kat!
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