Gino's Pizza & GRILL

Pizza is complete trash.
Garlic knots horrible.
Not sure how this place can even say this is pizza , chucky cheese had better pizza..
idk it seems ppl in ct just don’t know what good food is or the food is just so bad everywhere around here they think this is good food.
Pizza dough is really bad, sauce is bad, very low quality ingredients .. Update to your reply, 600 ppl should have their heads examined then..
cause this isn’t pizza,

Owner response

I ordered delivery the other night & the male that answered the phone seemed rude & annoyed to even be on the phone.
He needs to be trained in phone etiquette and the proper way to speak to & engage with customers: saying “is that all” after every thing i said before i barely even finished the word (mind u i only ordered 3 simple things) & just the nonchalant attitude and tone of voice was less than pleasant.
Customer service goes a long way..
at least sound like u don’t HATE your job(even if u do). Also be careful if you’re ordering the chicken quesadillas esp.
for young teens, children or elders with sensitive teeth.
Although they’re DELICIOUS- There’s Very large bone pieces in quite a few bites that u will unexpectedly bite into without warning so be careful..
not quite sure what kind of chicken they used for the quesadillas tht wld cause there to be bones in them..most ppl & places use boneless chicken breast but regardless- beware~ it can be a choking hazard or potentially cause a chipped tooth.

Owner response

The pizza was not good.
The crust was weak and not crisp.
Maybe it was the kind of pizza I had. Girls were on the phone scrolling, tending to pizza, and one even got dropped off and went inside to cut pizza and not wash her hands.
It was not mine, so I just shook my head. I threw the pizza out after 3 slices.....I usually make my own pizza, and I should have done that, but I was so tired. Good luck to those who go...
Make sure they wash their hands.
Touching money, phones, and cutting pizza with their bare hands.