Freddy's Frozen Custard & Steakburgers

Name: Freddy's Frozen Custard & Steakburgers
Address: 4005 S Louise Ave, Sioux Falls, South Dakota, 57106, US
Telephone: (605) 910-4383
Price range: $
Rating: 4.20

Fast food restaurant

Contact Info

Location: 4005 S Louise Ave, Sioux Falls, SD 57106
Located in: The Empire Mall
Phone: (605) 910-4383
Price range: $

Opening hours

Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-11 pm
Saturday: 10:30 am-11 pm
Sunday: 10:30 am-10 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Outdoor seating
Delivery
Drive-through
Takeaway
Dine-in

Active military discounts

Lunch
Dinner
Solo dining

Coffee
Quick bite
Vegetarian options

Lunch
Dinner
Dessert
Seating

Toilets

Casual

Family friendly
Groups
LGBTQ+ friendly

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Comfort food

Burger

French fries

Ice Cream

By owner

Street View

Add Your Review

Reviews

Cheese curds were way over cooked.
When we complained, they said they are turning out like this now.
No mention of a refund, but offered something else.
Also got a fudge sundae with hardly any fudge, a brownie sundae with a giant chunk just thrown in the bottom.
It was the end of the day, and we could tell they did not care.
*edit* We have been back and they have somewhat improved.

Owner response

Please reach out to us so we can work towards a resolution via our secure site at https://ffcsb.us/nr so we can put you in touch with the local Franchise Group.

This place is really good.
They have really good frozen custard.
In really good burgers.
The French fries are awesome, they are little shoestring fries.
They are not too crispy or too soggy.
They're perfect.
They have both spicy and normal.
Which are both super good.
I recommend getting 1000 island for the Burger that's kind of their secret sauce.
Their frozen custard is also really, really good.

Owner response

Thank you for your recent visit to Freddy's and for taking the time to leave wonderful feedback!

I so wish we could give 0 or negative stars.
That's how terrible it was.
I was at the Louise Ave location tonight 4/23 at 930pm.
My family and I ordered 5 concretes.
The employees working didn't seem to want to be there. The girl brought us the 5 concretes all at once, in the wrong sizes, set them all on the counter.
We asked which ones were which as we ordered 4 different flavors.
The girl looks at us and says "I don't know." Then after them reading the menu and trying to figure out which was which, she admitted to also giving us the wrong sizes.
So they remade the one, and when we got home, 2 of the flavors were still wrong.
Also, the one cup she gave us was so covered in chocolate, I had to wipe it down just to handle it. The employees here are so terrible, I'll make sure not to ever bring my family back here.
What a waste of money.
If you're reading this review, DON'T GO TO THIS LOCATION

Owner response

We are so sorry to hear you had an unpleasant experience.
Nothing you described in your review is acceptable to us, and we would love to have the opportunity to talk to you further.
Please contact us at https://ffcsb.us/nr so we can put you in touch with a Regional Manager.